TFO Service & Repair provides quick, hassle-free solutions to get you back on the water.



TFO’s product warranty covers breakage due to defects in materials and workmanship only. During the life of the registered owner, TFO will repair or replace any product that breaks due to defect at no charge. If you believe your product breaks because of a defect, please contact us at [email protected]. If appropriate, we ask that that the product be returned for inspection. We will complete an inspection and contact you within 3 business days of receiving the product with our plan to replace it.

We are always happy to answer questions about why a TFO product broke. With respect to fishing rods, please also refer to Tom Kirkman’s article, Rod Failure (RodMaker Magazine). It’s usually not difficult to determine why a fishing rod broke and this article allows you to determine the cause of failure.

TFO does not cover any product broken or damaged due to typical wear and tear, accidents, broken or rusty guides, but no worries, for the replacement fee we can get you taken care of on a new rod or replacement section.

For multi-piece rods, we also provide replacement sections as a fast and less costly alternative to returning your rod for service. Replacement sections can also be carried as spares for travel.

While defects in the blank are very rare, most defective rods do not make it past quality control at factory. We do understand it still could happen. If you believe your rod has a manufacturer defect, follow these steps:

  1. 1. Take pictures of the following areas of your rod:

    The area you believe to be defective
    Handle portion
    Logo portion
    Entire rod

  2. 2. Send the following information via email to [email protected]:

    Full name
    Phone number
    Pictures of your rod
    Proof of purchase

  3. TFO will review your case and promptly reply with next steps.

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